1. General Terms & Conditions
By using the le89.win website or its associated mobile applications, you agree to be fully bound by these Terms & Conditions. It is every member's responsibility to stay informed about le89's Terms & Conditions.
These Terms & Conditions ("Terms") constitute a legally binding agreement between le89 ("we", "us", "the Platform") and you ("Member", "User"). By creating an account or using le89's services, you confirm your acceptance of these Terms.
Le89 reserves the right to amend these Terms & Conditions at any time. Changes take effect as soon as they are published, so we recommend checking this page regularly.
1.1 Scope of Application
These Terms apply to all le89 services, including Sports Betting, slots, fish games, Live Casino, and any future services le89 may introduce. Additional terms may apply to specific services.
2. Account Register
To register with le89, you must provide truthful, accurate, and complete information. Accounts created with false information will be terminated and any remaining funds may be forfeited.
2.1 Registration Eligibility
- You must be at least 18 years old.
- Online gaming must be legally permitted in the country or region from which you are accessing the platform.
- Each individual may only create one account. Operating multiple accounts is strictly prohibited.
- You are creating the account in your own name and not on behalf of anyone else.
- You must not have been previously banned from le89.
2.2 Account Security
You are solely responsible for the security of your account. Use a strong password and never share your login credentials with anyone. If you believe your account has been compromised, contact our support team immediately.
2.3 Identity Verification (KYC)
Le89 reserves the right to verify a member's identity at any time. You may be required to submit identification documents before withdrawals above a certain amount are processed. This is essential for preventing money laundering and protecting members.
3. Bonuses & Promotions
Le89 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own specific terms, which are detailed alongside the relevant offer. Those specific terms apply in addition to the general bonus rules outlined in these Terms & Conditions.
3.1 Welcome Bonus
New members are eligible for a welcome bonus on their first deposit. The following conditions must be met to qualify:
- A minimum deposit must be made before claiming any bonus.
- The wagering requirement (typically 30x) must be fulfilled before withdrawing any bonus amount.
- The welcome bonus can only be claimed once.
- If the wagering requirement is not met within 30 days of the bonus being issued, the bonus will be forfeited.
3.2 Bonus Abuse Prohibited
Using multiple accounts to collect bonuses, manipulate wagering requirements, or abuse promotions in any way is strictly prohibited. If such activity is detected, the accounts will be closed and all bonuses forfeited.
3.3 Cashback & Reload Bonuses
Regular members receive weekly or monthly cashback offers and reload bonuses. Full details of these promotions are available on le89's promotions page. All bonus offers are time-limited, and le89 reserves the right to modify or cancel any offer at any time.
4. Payment Policy
Le89 supports deposits and withdrawals via Bangladesh's popular mobile banking services, including Mobile Banking, Nagad, and Rocket. All transactions are secure and encrypted.
4.1 Deposit Rules
- Minimum deposit amount is BDT 100.
- Deposits are usually credited to your account instantly.
- Only payment methods registered in your own name may be used.
- Le89 reserves the right to investigate any suspicious transactions.
4.2 Withdrawal Rules
- Minimum withdrawal amount is BDT 500.
- Withdrawal requests are typically processed within 5–30 minutes.
- Large withdrawals may be held pending KYC verification.
- Withdrawals can only be made to the same payment method used for the original deposit.
- Withdrawals cannot be made directly from bonus funds — you must complete the wagering requirement first.
5. Responsible Gaming
Le89 believes gaming should be a form of entertainment, not a source of income. We encourage all our members to develop healthy, responsible gaming habits.
As part of le89's Terms & Conditions, we place the highest priority on responsible gaming. Members have access to the following tools:
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Self-Exclusion: Temporarily suspend your account for a set period of time.
- Cooling-Off Period: Take a break from gaming for anywhere between 24 hours and 6 months.
- Reality Check: Receive session reminders at set intervals during gameplay.
If you feel that gaming is having a negative impact on your life, please contact our support team or visit our Responsible Gaming View the page.
6. Account Termination & Suspension
Le89 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:
- Providing false or misleading information.
- Operating multiple accounts.
- Bonus abuse or fraudulent activity.
- Involvement in money laundering or any illegal activity.
- Collusion or game manipulation.
- Abusive behavior toward le89 staff.
- If found to be a minor.
6.1 Account Closure by Member
You may close your account at any time. Please withdraw any remaining balance before doing so. Account closure requests must be submitted to the support team, and all pending bonuses will be forfeited.
7. Dispute Resolution
For any dispute or complaint, please contact our customer support team first. We aim to resolve all complaints within 48 hours.
7.1 Complaints Process
- Submit a complaint via support chat or email.
- Please provide a detailed description of your complaint along with supporting evidence.
- Our team will provide an initial response within 48 hours.
- Complex cases may take up to 7 business days to investigate.
- A final decision will be communicated via email.
7.2 Applicable Law
These Terms & Conditions are governed by the laws of le89's licensing jurisdiction. Any legal disputes will be resolved through arbitration.
8. Right to Amend & Miscellaneous
Le89 reserves the right to revise, update, or modify these Terms & Conditions at any time. Members will be notified of significant changes via email or through the platform.
8.1 Technical Issues
If a game is interrupted due to server issues, network errors, or other technical problems, le89 reserves the right to void the result of that game. In such cases, the member's stake will be refunded.
8.2 Limitation of Liability
Le89 is not liable for any direct or indirect losses, including loss of profits, data loss, or business disruption. Members use the platform entirely at their own risk.
8.3 Entire Agreement
These Terms & Conditions, the Privacy Policy, and the Responsible Gaming Policy together constitute the entire agreement between le89 and its members. If any provision is found to be unenforceable, the remaining terms will continue to apply.